Originally established in a West Midlands garage in 2003 and later flourishing into a highly successful company, family-owned business Geex offers high quality leasing and expert technical advice. Transforming many businesses with its excellent IT support packages including maintenance, management and anti-virus software, Geex is trusted by over 1,000 happy clients.
After working with Geex for over 10 years, we at Creative Ideaz have helped the brand jump from a 6 to a 7-figure turnover by designing and implementing processes intent on achieving online success. This case study will explore the problems Geex faced, the solutions we provided, and the outcomes of Geex’s partnership with Creative Ideaz.
Our analysis of Geex’s business discovered lack of visibility, poor operational efficiency and attracting mostly to a B2C market.
Including inadequate order management, inability for the customer to view lease pricing on the website for complex hardware configurations, low visibility for highly competitive keywords, as well as poor appeal to its B2B target market.
Here at Creative Ideaz, we designed a reliable strategy guaranteed to address these areas and revamp Geex’s operations.
We developed a national SEO campaign, starting with local organic SEO, to improve Geex’s website from a user point of view. We then used selective paid aids on the particular models where we discovered ROI was higher.
We also carried out research into the target market to help create personas and customer journey maps which helped to develop a solid digital marketing strategy aimed at the intended audience. Through this, we were able to better understand the user’s needs and helped to reduce B2C leads and increase B2B leads.
The implementation of a custom-built frontend on top of a headless Wordpress install, allowed customers to model leasing deals on the fly, saving administrative time and effort. Orders were then integrated with industry standard software to help with purchasing, inventory and logistics.
We approached Creative Ideaz back in 2014 when we wanted to re brand our company and design a new website. These guys were amazing and helped us with our branding and also design of our new site. The feedback and ideas we get from these guys is amazing and our business has grown a lot due to working with Creative Ideaz. We use them to do all our SEO and Pay Per Click work and i can not fault the service they provide. Thanks Guys