Project Case Studies

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Implement AI

Transforming Outbound Contact Management with AI‑Powered Outreach

Content Strategy & Creation

Users lacked awareness of compliance needs and confidence in software compatibility.

Digital Presence & Visibility

Email campaigns weren’t landing—key customers still preferred offline communication.

Digital Presence & Visibility

Poor local search visibility limited reach against larger, national competitors.

Build a Product

Manual lead handling slowed response times and reduced visibility across locations.

Implement AI

Enabling Instant, Informed Client Support with a RAG Agent in the Aesthetics Industry

Content Strategy & Creation

Lack of buyer focus and content left the brand invisible online and misaligned to customer needs.

Brand & Visual Identity

Inconsistent branding between online and offline materials weakened customer trust and recognition.

Running More Efficiently

Manual checks slowed quoting, reducing conversion speed and increasing admin workload.

Build a Product

Outdated CRM made it difficult to manage complex stakeholder relationships across quotes and renewals.

Brand & Visual Identity

A desktop-only website created friction for mobile users, limiting engagement and conversions.

Lead Generation & Conversion

Complexvariations made it difficult for customers to find the right product quickly.

Lead Generation & Conversion

A poor on-site experience and clunky search reduced product findability and conversions.

Brand & Visual Identity

Lack of visual consistency limited customer confidence and market recognition.

Customer Engagement & Retention

The brand lacked local presence and emotional connection with its audience.

Content Strategy & Creation

Website content didn’t reflect services, locations, or FAQs that potential clients were searching for.

Running More Efficiently

Manual quote and renewal processes slowed sales and created operational bottlenecks.

Implement AI

Embedding Expert Knowledge into AI for a Specialist Mechanical Services Provider

Build a Product

No structured way to reward repeat customers or incentivise loyalty.

Customer Engagement & Retention

Lack of structured post-sale communication weakened customer relationships and renewals.

Running More Efficiently

Leads from multiple marketing channels weren’t tracked centrally, slowing follow-up and hurting conversions.

Digital Presence & Visibility

Reliance on print ads left the business invisible in an increasingly digital market.

Customer Engagement & Retention

Clinic experienced a low number of repeat visits and long-term customer engagement.

Lead Generation & Conversion

The website lacked a structured flow to move visitors from interest to booking.

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